Non-smoking
Dear guest,
Please note that we are a non-smoking hotel and therefore smoking is not permitted in the rooms and public areas, nor is the consumption of cannabis / marijuana / weed.
Thank you.
Category: Hieras-EN
Discovering the Environment (POIs)
Discover Willingen and interesting points / activities in the area. In the following link list, you will find some suggestions:
- Wandern
- Biken
- Wintersport
- Familienspaß
- Best Ager
- Golf
- Weitere Aktivitäten
- MeineCard Willingen+
- Weitere Gastronomie
For further information, please contact the reception desk or call -600.
Room service
| Goulash soup with bread | 6,50€ | |
| Potato soup with bread | 6,50€ | |
| Toast Hawaii – toast with ham and pineapple, gratinated with cheese | 9,50€ | |
| Flaming cake with bacon, onions, garden rocket and tomatoes | 10,80€ | |
| Tagliatelle with tomato-basilicum sauce | 12,60€ | |
| Willinger beer | 0,4l | 5,20€ |
| Willinger dark beer | 0,4l | 5,20€ |
| Malt beer | 0,33l | 3,80€ |
| Non alcoholic pils | 0,33l | 3,80€ |
| Non alcoholic wheat beer | 0,5l | 5,80€ |
| Afri Cola | 0,3l | 3,80€ |
| Afri Cola sugar-free | 0,3l | 3,80€ |
| Bluna Lemon | 0,3l | 3,80€ |
| Spezi | 0,3l | 3,80€ |
| Bluna Zitrone | 0,3l | 3,80€ |
| Apple juice spritzer | 0,3l | 3,80€ |
| Burettes of Coffee | 5,40€ | |
| Burettes hot chocolate | 5,40€ | |
| Cup of Cappuccino | 4,10€ | |
| Double Espresso | 5,40€ | |
| Cafe au lait | 4,10€ | |
| Latte macchiato | 4,10€ | |
| Merlot, dry | 0,2l | 6,80€ |
| Dornfelder Pfalz, medium dry | 0,2l | 6,80€ |
| Chardonnay, dry | 0,2l | 6,80€ |
We charge € 5,00 room service fee per order.
Order via house phone -600, please.
Important POIs
Willinger doctor’s centre
Group practice Dr. med. Marc Garbrecht & Dr. med. Dirk Bender
Neuer Weg 7, 34508 Willingen
Opening times:
Monday till Friday: 09.00 till 18.00 o’clock
Wednesday only: 09.00 till 12.30 o’clock
advance notification necessarily!
phone: 05632-69999 / distance: 1 km
Chemist’s shops
Bergapotheke
Bergstraße 1, 34508 Willingen
Opening times:
Monday till Friday: 08.30 till 18.00 o’clock
Wednesday: 08.30 till 12.30 o’clock, 14.30 till 18.00 o’clock
Saturday: 09.00 till 13.00 o’clock
phone: 05632-6699 / distance: 800 metres
Hospital Maria Hilf in Brilon
Am Schönschede 1, 59929 Brilon
phone: 02961-7800 / distance: 15 km
Hospital in Korbach
-Hessen clinic-
Enser Strasse 19, 34597 Korbach
phone: 05631-5690 / distance: 23 km
Veterinarian
Mrs. Carolin Stolpe
Hochsauerlandstrasse 30, 34508 Willingen-Usseln
Visiting time:
Monday till Saturday: 11.00 till 12.00 o’clock
Mo, Tu, Th, Fr: 15.30 till 17.00 o’clock
Wednesday: 19.00 till 20.00 o’clock
phone: 05632-922613 / distance: 4 km
Dentist
Medic Ddentist Alina Ionita
Briloner Strasse 27, 34508 Willingen
Visiting time:
Monday till Friday: 08.00 till 13.00 o’clock
Mo & Th: 14.00 till 16.00 o’clock
Tu & Wd: 14.00 till 18.00 o’clock
Phone: 05632-69506 / distance 500 metres
Car repair shop
Kesper Wilhelm KfZ and ADAC repair shop
Briloner Straße 41, 34508 Willingen
Opening times:
Monday till Friday: 07.45 till 17.00 o’clock
Saturday: 07.45 till 12.00 o’clock
phone: 05632-6240
distance: directly in the front of the hotel
Railway station
Railway station Willingen: 200 metres
Railway station Brilon Wald: 5 km
Free shuttle service on inquiry!
ICE station Kassel-Wilhelmshöhe 80 km
Our reception helps you with pleasure with questions to railroad connections and Tickets!
Churches
Protestant church municipality of Willingen
Zum Kurgarten 2, 34508 Willingen
phone: 05632-6348 / distance: 1 km
Catholic church municipality of Willingen
Neuer Weg 30, Willingen
phone: 05632-69741 / distance: 500 meters
Liturgy always on Sunday at 10.00 o’clock!
Taxi
Taxi “Wechsel”
phone: 05632-6433
Taxi “Sinemus”
phone: 05632-6504
Tourist information
Am Hagen 10, 34508 Willingen
Opening times:
Monday till Friday: 09.00 till 18.00 o’clock
Saturday: 09.00 till 14.00 o’clock
Sunday: 09.00 till 12.00 o’clock
phone: 05632-6964353 / distance: 1 km
TV channels
| Taste | Nationalität | Programm |
| button | nationality | program |
| 1 | D | ARD |
| 2 | D | ZDF |
| 4 | D | WDR |
| 5 | D | NDR |
| 8 | D | Arte |
| 10 | D | RTL |
| 12 | D | Sat.1 |
| 14 | D | Pro 7 |
| 16 | D | VOX |
| 18 | D | Kabel 1 |
| 20 | D | Tele 5 |
| 23 | D | SIXX |
| 24 | D | DMAX |
| 26 | D | 3sat |
| 27 | D | ntv |
| 30 | D | Phoenix |
| 31 | D | Euronews |
| 35 | D | ZDF neo |
| 38 | D | Sport 1 |
| 50 | F | France 24 |
| 52 | E | Arirang TV |
| 53 | E | Bloomberg EuropeTV |
| 54 | I | Rai News |
| 55 | D / E | CNN |
| 56 | E | CNBC |
| 57 | F | Cnews |
| 58 | DZA | Algerie 3 |
| 59 | RUS | Current Time TV |
| 61 | ESP | Telesur |
| 64 | D | Kika |
| 65 | D | Super RTL |
| 67 | D | Disney Channel |
| 68 | D | ANIXE |
| 80 | / | Deluxe Musik |
| 81 | / | Deutsches Musik TV |
| 82 | / | MTV |
| 83 | / | Schlager Deluxe |
| 84 | / | Schlager Radio |
| 85 | / | 1Live |
| 86 | / | 1Live Diggi |
| 87 | / | Antenne Bayern |
| 88 | / | Bayern 1 |
| 89 | / | FFN |
| 90 | / | HR3 |
| 91 | / | Radio Paloma |
Telephone and Area Codes
Telephone
Guide
In all our rooms you can use the direct dial phone.
If you like to make a local call or long distance call, dial “0” at first.
Example within Germany: 0-05632-direct dialling
Example of a telephone call another country:
0-0044-the number of town without -0, then the direct dialling.
If you want to talk to somebody who is in another room, dial the room number (4-figure) only, please.
The costs for all telephone calls can be payed during the departure.
Internal calls are free of charge.
Price per unit: 0,20 Cent
Would like you to be called? Number 0049-5632-9690- 4-figure-roomnumber
Internal phone numbers / direct dial
| Direct Dial | Description |
|---|---|
| 600 + 604 | Reception |
| 600 | Room service |
| 617 | Beauty |
| 618 | Conference service |
Area Codes
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Quelle: https://de.wikipedia.org/wiki/Ländervorwahlliste_sortiert_nach_Ländern
Information from A-Z
| Adapter / Extension Cables: | Adapters/ analogue adapters/ LAN Access cables/ extension cables are available at the reception. |
| At its BEST?: | Your feedback is important to us! Please share your comments with us on www.holidaycheck.com. Thank you for your help to become even better. |
| Baby beds: | A baby bed is available. Please contact the front desk. This service is free of charge. |
| Baby sitter: | Available on request – please contact the front desk. Please inform us a day before. |
| Bank: | A bank with cash dispenser is the “Volksbank Kassel” directly next to the hotel at the main street. |
| Bar: | Our bar “LEOs Bierkeller” is located on the ground floor and is open daily from 06.00 p.m., Friday, Saturday and Sunday from 12.00 a.m. You can enjoy delicious drinks and during the summer you can use our terrace.
Our bar in the restaurant “Sudhaus” is open daily from 10.00 a.m. until 09.00 |
| Bath pocket: | In your room you find a bath pocket for the length of your stay. Take the bath pocket back to your room. |
| Bathrobe: | One Bathrobe and one sauna towel are in your room – free of charge. Bathroom slippers are available at the wardrobe or you can ask at the reception. |
| Bikini dryer: | You can use our bikini dryer at the swimming pool area – free of charge. |
| Bottled Water: | One bottle of water in the room is for free. You can order more bottled water against a surcharge at the reception or in the restaurant. Bottled water and other beverages can be purchased via the vending machine on the basement. |
| Brewery: | Paid tour of our brewery. From Monday until Saturday at 10.30 a.m. Meeting place is the restaurant at the Willinger Brauhaus. You can also buy our hand brewed beer. |
| Breakfast: | Breakfast is served daily from 06.30 a.m. to 10.00 a.m. in our restaurant „Sudhaus” on the ground floor. Saturday and Sunday from 07.00 a.m. until 10.30 a.m.
Room-Service-Breakfast: During the breakfast times we serve you gladly your breakfast in theroom. Simply fill out the flyer and hand it in at the reception until 20.00 the day |
| Early Breakfast: | Early breakfast is available from 05.30 a.m. in our restaurant “Sudhaus”. You can also order a breakfast to go for the departure day at 05.30 a.m. Please inform our reception staff the day before until 10.00 p.m. For further information, refer to the menu on the room door or wardrobe, please. Please inform our reception staff the day before until 10.00 p.m. |
| Cab / Taxi: | Our receptionists will be delighted to order a cab for you. |
| Car Rental: | For car-rental and taxi information please ask at the reception desk, Tel.no. 600. |
| Check In Time: | Your room will be available from 03.00 p.m. |
| Check Out Time: | Please check out by 11.00 a.m. on your day of departure. If you intend to check out later, please contact the reception desk. You can leave your luggage free of charge till 08.00 p.m. on the day of departure. For luggage service and storage service please contact our reception desk. |
| Children’s playground: | You find a playground on the connecting passage of the Brauhaus and a separate children’s play room near to the reception. |
| City tax: | The local tourist tax we charge separately. Children until 14 years and 100 % disabled persons do not have to pay the tax. |
| Coffee / Tea: | You find ingredients and accessories in your room. This service is free of charge. For other drinks call the room service – 600. |
| Conference Service: | For conferences and events please contact our conference team, Tel. no. 618 |
| Conference Equipment: | To lease conference equipment like audio, video, beamer etc. please call our conference Service -618 |
| Cosmetic products: | For complementary hygienic and cosmetic products please contact the front desk, available 24 hours. (for example: towels, bathrobes, faceclothes, non-returnable shaver, shower caps, oral hygiene, lost luggage kit) available 24h. |
| Credit Cards: | The following credit cards are accepted: American Express, Mastercard, Electronic Cash (Maestro Card) and Visa Card. |
| Dry-Cleaning & Laundry service: |
Your laundry will be cleaned and returned within 24 hours to your room. This service is available during the week and can be ordered at the reception under -600. For prices please see the laundry list in your wardrobe. |
| Dinner: | You can enjoy it from 05.30 p.m. until 08.00 p.m. in our restaurant. If you would like, you can book the dinner for € 33,00 per person/day at our reception. |
| Drinks: | You find a vending machine on the ground floor near the hotel bar LEOs Bierkeller where you can buy different drinks and snacks or call the room service. |
| Doctor of medicine: |
The next general medical practise is Dr. med. Marc Garbrecht & Dr. med. Dirk Bender. Telephone: 05632-69999, open: Monday, Tuesday, Thursday, Friday from 09.00 a.m. until 06.00 p.m.Wednesday: 09:00 a.m. until 12.30 p.m. Appointments only after calling. Beyond these times there is a medical emergency service at the Maria-Hilf- hospital in Brilon – distance 15 km. Ask the reception desk for help – call 600. In serious cases call 0-110 for police or 0-112 for emergency service. |
| E-Bikes: | You can rent our e-Bikes for € 25,00 per bike and day (€ 15,00 for less than 4 hours). Please contact our reception staff for more information. |
| E-Charging Station: | Is available for a fee of € 20,00 in the underground car park. We will be happy to take your reservation for the charging station at -600. |
| E-Mail: | For the time of your stay we are looking forward to take receipt of your e-mails. Please contact the front desk. Our e-mail address: info@bestwestern-willingen.de |
| Emergency Call: | Reception desk: 600 Police: 0 – 110 Fire brigade/Ambulance: 0 – 112 |
| Emergency Exit: | For your own safety, please familiarise yourself with the emergency exit plan in your room for the nearest exit. In case of fire do not use the elevator. |
| Evening Food: | Between 16.00 – 20.00 you can choose from our “small menue”. A larger choice can be ordered at our restaurant. If you prefer we can serve your meal to your room between 16.00 – 20.00. For this service we charge a fee of € 5,00. Please order under -613. |
| Excursions: | Information about leisure facilities in Willingen and surroundings and brochures you get at the reception desk. |
| Express Check-Out: | Dear guests, to speed up your check-out in the mornings, we offer you to settle your invoice already today. Please contact our front office team under -600. |
| Face cloth: | Available at our reception |
| Fan: | Our hotel is not air-conditioned. A fan is available in your room. If you have any questions, please contact the reception under -600. |
| Facsimile: | The reception desk staff will be delighted to assist you with sending all your faxes. |
| Flight Information: | The nearest airport is Paderborn/Lippstadt – 60 km and Dortmund – 120 km. If you need help or information ask the reception staff. |
| Flowers: | Please contact the front desk. Vases are available. |
| Forgot Something?: | If you need an additional duvet, pillow, soap, shaving kit, face cloth or an adaptor, extension cord, telephone charger etc. contact our front desk under -600. Of course, these items are free of charge. |
| Garage For Repairs: | Our receptionist will be delighted to assist you. |
| Hairdresser: | No.1 by Lisa Köster: call 05632- 6649 Daily open from 08:00 – 18.00 from Monday till Saturday |
| Hot Drinks: | Coffee and tea making facilities are available in your room and 24h free of charge for your use during your stay. |
| Hotel-Reservations: | If required, we will organise for you an accommodation in any other Best Western Hotel all around the world. |
| Hotel Entrance: | The main entrance is closed during the night but you can always open the night entrance next to the main entrance with your room card. |
| High Speed Internet Access: | To help you to enjoy the free of charge HSIA at our Best Western Hotel, please follow these steps:
Log In Data and password are available at the reception 24h. Support and service is available 24h free of charge. If you need any assistance or help please contact the reception. |
| In Case Of Fire: | In case of Fire:
In case of a fire you will be notified by an acoustic alarm. Keep calm and leave the hotel by using the emergency exits. |
| Invoice: | You can pay during your stay or at the departure day. Express check out is available. |
| Internet-Counter: | Free internet access is also available via our lobby-PC. The PC and a printer are located in our lobby. |
| Iron / Ironing Board: | Please contact the front desk under -600 and we bring you the iron and the iron board to your room. These items are free of charge and can be retained in your room during your stay. We also offer an iron service, you find the pricelist in your wardrobe. |
| K1 Hütte: | The gastronomy at the K1 chairlift with restaurant is open daily from 10 a.m. for refreshments. |
| Leisure Amenities: | In our SEASONS SPA you will find a sauna, a swimming pool landscape and a gym, opened daily from 07.00 to 22.00. You can get a selection of board games at the reception, where you can also find the children’s playroom (without supervision). |
| Lost and Found: | Please contact the reception desk. |
| Lounges: | Our welcome hall is available all the time. |
| Luggage: | If you require assistance with your luggage, please contact the reception desk. This service is available between 07.00 – 21.00. You can also store your luggage until you leave. |
| Map of the Town: | You can get a map at the reception. |
| Newspapers and Magazines: | We could order newspapers and magazines by request. Please ask at the reception.
|
| Normal Services | If you need an additional duvet, pillow, soap, towel, face cloth or an adaptor, extension cord, telephone charger etc. contact our front desk under -600. Of course these items are free of charge. |
| Onward Reservation: | We kindly offer to book your next Best Western Hotel around the world. |
| Parking: | You can use the parking places in front of the Willinger Brauhaus for free. There is an entrance directly at the parking place. You get parking tickets at the reception. |
| Petrol Station: | There is a petrol station 200 meters on the left side of the hotel. |
| Pets: | We welcome pets in our hotel. However, we would like to ask you to consider other guests. For your pet we charge € 20,00 per night without food. We charge plus € 50,00 for the final cleaning. |
| Photocopying: | Copy- and facsimile is available 24 hours at the reception desk. Our staff at reception will be happy to assist you. The price of one photo copy is € 0,25. |
| Pillow Choice: | You need a pillow that is neck-supporting or an anti-allergic pillow? We have different types available for you – just contact our reception under -600. |
| Please do not disturb: | Please hang up the nameplate at the door which you can find in your room, if you do not want that somebody disturbs you or our team tidies up your room. |
| Post, Parcel- and Express Service: | You can leave your mail and parcels at the reception desk. Incoming mail will be held for you at the reception. |
| Postcards: | Postcards are available in Willingen. You can ask at the reception. There you can also get stamps. |
| Radio: | You can receive different German and English radio programs via television. |
| Pharmacy: | Please ask the reception desk. |
| Railway Station: | Our staff at the reception desk will assist you in finding the relevant information. |
| Restaurant: | Our restaurant “Sudhaus” at the ground floor is open daily:
Breakfast: 06.30 – 10.00 (Monday until Friday) / 07.00 – 10.30 (Saturday & Sunday) It is our pleasure to adjust ourselves to your desires. Please inform our reception or kitchen team about special diets for example glow-free meals or any others. |
| Restaurant-Reservations: | The reception desk or the staff at the restaurant will be delighted to reserve a table for you. Dial 600 or 613. |
| Reception: | You can reach our reception at any time under -600. |
| Room card: | Every guest gets a room card. For lost room cards we charge € 15,00. |
| Room door: | Locking of the room door by pressing the button under the handle. To unlock, press the door handle. Please note that if the door is locked, it cannot be opened from the outside (not even in case of fire, etc.). |
| Room service: | You can order drinks and snacks from 12.00 a.m. until 08.00 p.m. You find a menu in this wallet. We charge € 5,00 per order. Call -600. |
| Room Safe: | You will find a safe for your valuables in the wardrobe. The hotel is not liable for any loss of personal values in your room. |
| Shoeshine Service: | A shoeshine machine is located in the lobby. In your wardrobe there is a glove for cleaning up your shoes – this one is free of charge. |
| Ski Room: | You find the ski room next to the underground garage. You can open it with your room card. There you can warm up your shoes for the next day. |
| Skiing: | Information at the reception or under www.winterpark-willingen.de |
| Snacks / Drinks: | Different kinds of snacks and drinks you can get in the restaurant “Sudhaus” or in our hotel bar “LEOs Bierkeller”. You also find a vending machine on the basement. |
| Spa Treatments: | You can book a massage or a bath directly by Mrs Emekdar. Telephone / WhatsApp: +49 160 90171780 |
| Stamps: | You can buy stamps at the reception desk. There you get also writing paper and envelopes. |
| Station: | The station is about 100 metres from the hotel. Please contact the reception desk. |
| Tap Water: | As the tap water in our region is safe to drink, do not hesitate to taste. |
| Telephone: | For an outside line dial “0”. For a long-distance call dial “0” + “00” + country code number + city code number + required number. Charges of € 0,20 per unit are automatically registered by computer and are charged directly on your hotel bill. To call another room dial the room number. The reception can be reached under -600. |
| Television: | Our television system offers you over 15 programs in German, English, French and Russian. A list of the programs can be found via remote control. Press the “OK” or “List”-button to do this. You will also find a sender list I this folder. |
| Tourist Information: | The tourist information Willingen is near to the Lagoon bath approx. Here you receive additional information as well as maps and charts, information about events and many more. |
| Train Information: | You get help for buying a ticket or looking for train connections at the reception desk. The next railway station is located 200 meters away. Also read the information under the headword railway information. |
| Traffic Information: | Please contact the reception desk. Dial 600. |
| Underground Garage: | We have 25 parking places in our underground garage. These are chargeable. We kindly ask for reservation.
|
| Vending Machine: | A vending machine is located on the basement where you can purchase various snacks and beverages. |
| Voltage: | All rooms are equipped with 220/230 V / 50 HZ sockets. If you need an adapter or even an extension cable ask the reception staff. |
| Wake Up Calls: | Please contact the reception under -600 |
| Water: | You will find bottled water in your room, the first bottle is free of charge. Further drinks are available for a fee in our restaurant and in the hotel bar. |
| Weather Information: | You can ask for the daily weather information at the reception. |
| Wellness Area: | Our wellness area “SEASONS SPA” sauna is opened daily from 04.00 p.m., (also earlier possible) and the swimming pool is opened daily from 07.00 a.m. until 10.00 p.m. Pay attention that the sauna is a nude zone. Using for children only with adults possible. The pool and relaxation area is not textile free. The pool is opened for kids from 09.00 a.m. until 08.00 p.m. From 07.00 a.m. until 09.00 a.m. and from 08.00 p.m. until 10.00 p.m. the pool is open exclusively for the adults. |
| Willinger Brauhaus: | The Willinger Brauhaus with its à la carte restaurant and brewery is open daily from 11.00 a.m. . Fridays and Saturdays from 08.00 p.m. Party with DJ: our hotel guests have free entry with their room card. Access via the first floor in the 2nd wing. |
| Wi-Fi / Wireless: | Surf for free with Wi-Fi at the whole area. More information in this wallet. |
Our hotel is a non-smoking area. Please smoke outside. In case of smoking inside the hotel, you have to pay a fee.
Thank you for your understanding.
Help: High Speed Internet
Dear Guest,
To help you to enjoy the free of charge HSIA at our Best Western Plus Hotel Willingen, please follow these steps:
- Switch the Wi-Fi access to “active” on your device
- Select the hotel Wi-Fi network from the list shown: the name of the Wi-Fi network is: BestWesternWillingen
- You will be connected.
Log In Data and password are available at the reception 24h. Support and service is available 24h free of charge. If you need any assistance or help please contact the reception.
Do you have questions or do you need help? Our front desk staff will help you round the clock! Call 600.
Case of fire
Inform about emercency exit and fire extinguishers in your room nearness directly after check in, please.
Through this few minutes you can react certainly & fast in case of fire!
Keep calm!
Call the Fire brigade
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Who announces the fire?
Where does it burn?
(Best Western Plus Hotel Willingen, Briloner Straße 56, 34508 Willingen, your room number…)
What is happened?
How many people are in danger?
Waiting for consult!
Bring yourself in security
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Give the fire brigade a wave by strong sign!
Extinguish the fire
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Do not bring yourself in danger please!
Prevent fires
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Hotel News – EN
Hotel News are available soon…
